Botika Home : Terms of Sale
My Account   |   View Cart   |   Customer Service   |   FAQ   |   Search
 

Terms of Sale

  • Credit Card or pre-payment accepted - Visa, Master Card, American Express
  • All payments are due in U. S. currency
  • Product specifications are subject to change at any time
  • Orders are normally shipped within 10-14 working days


RETURNS/EXCHANGES/REFUSALS

  • Unauthorized returns or exchanges will NOT be accepted.
  • Call Botika Candles customer service for more information at 877-391-4526.
  • Payment for merchandise received damaged is the responsibility of the shipper


MERCHANDISE DAMAGED IN SHIPMENT

  • All discrepancies must be reported within 24 hours of receipt of merchandise
  • Check each shipment/package immediately as not all damage may be visible
  • Retain carton and packaging material for claim purposes

PRICING

  • Prices are subject to change without notice.
  • Product specifications are subject to change at any time
  • All shipments are FOB Lubbock. Texas. We ship via UPS